Techila
Techila/Products/Aftermarket Suite.
[ AppExchange ]Manufacturingv1.9 · Mar 2026

Aftermarket
Service Suite.

Dealer networks, field service, asset lifecycle and connected-product telemetry — pre-wired on Manufacturing Cloud and Field Service.

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14 wks
Go-live
−34%
Mean time to repair
11
Deployments
98%
First-time-fix
product shot · aftermarket service suite

[ The problem ]

The aftermarket is where the margin is. Most manufacturers can't see it.

Connected-product data, dealer networks, and field service sit on three different platforms — with reconciliation happening in spreadsheets. The aftermarket margin is real; the visibility isn't.

Aftermarket Service Suite wires them together on Manufacturing Cloud and Field Service — with pre-built dealer portals, asset models, and telemetry pipelines.

[ Features ]

The aftermarket, connected.

Eight core capabilities across dealers, service, assets, and parts.

/01
Configurable managed package
Every enterprise tunes. Nobody forks — the upgrade path stays clean.
/02
Industry-aware models
Pre-built data models and workflows aligned to the industries we deploy in.
/03
AI-ready
Agentforce-compatible guardrails, retrieval hooks, and observability built in.
/04
Observability from day one
Pre-built dashboards for adoption, health, and value tracking.
/05
Mobile-first
Field-ready interfaces with offline capture and biometric auth.
/06
Pre-built integrations
Reference patterns for ERP, CTI, payments, and identity systems.
/07
Governance baseline
Role-based access, audit trails, and jurisdictional packs — all included.
/08
Summit architect
Every deployment is shipped and operated by a named Summit architect.

[ Pricing ]

Service, monetised.

Licensed on top of Manufacturing Cloud + Field Service. Includes dealer portal, asset model, and a named Summit architect.

Grow
£89
per seat, per month
  • ✓Up to 500 seats
  • ✓Core capabilities
  • ✓Standard SLA
  • ✓Quarterly reviews
Talk to us →
Most enterprises
Scale
£149
per seat, per month
  • ✓Up to 5,000 seats
  • ✓Everything in Grow
  • ✓AI & automation
  • ✓Enhanced SLA & DR
Talk to us →
Enterprise
Bespoke
annual commit
  • ✓Unlimited seats
  • ✓Everything in Scale
  • ✓Dedicated Summit architect
  • ✓24×7 global SLA
Talk to us →
“We went from reactive to contracted service revenue in one year. The asset model was the unlock.”

— VP of Services · Industrial OEM

[ More products ]

Explore the accelerator suite.

Eight accelerators across wealth, service, data, revenue and managed services.

See all products →

Let's build the
next decade of
your customer platform.

See case studies