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Techila/Products/Agentforce Kit.

Agentforce
Pilot Kit.

A governed Agentforce starter with pre-built guardrails, agent templates, red-team tooling and observability. Enterprise-grade from day one.

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Agentforce Pilot Kit is Techila Global Services' productized Agentforce starter-a managed package with 12 pre-built agent templates, Einstein-Trust-Layer-aligned guardrails, red-team tooling, an evaluation harness, and pre-wired observability. Built to take an enterprise from kick-off to live, board-reportable Agentforce pilot in 4 weeks; covers service, sales and internal copilot patterns. 18 enterprise deployments are live across service, contact centre and revenue use cases with 100% guardrail coverage across deployed agents.

4 wks
Pilot live
12
Agent templates
18
Deployments
100%
Guardrail coverage

[ At a glance ]

Product
Agentforce Pilot Kit · v1.0 (Mar 2026)
Provider
Techila Global Services · Salesforce Summit Partner
Built on
Salesforce Agentforce + Einstein Trust Layer + Data Cloud
Time to pilot live
4 weeks (typical), Summit-architect-led
Built for
Service · Contact Centre · CRO · Chief AI Officer · CRCO
Templates included
12 agent templates across service, sales, and internal copilots
Compliance posture
HIPAA · FCA · GDPR-aligned via Einstein Trust Layer
Pricing model
Per-pilot fixed fee · seat-based after go-live · annual commit
product shot · agentforce pilot kit

[ The problem ]

Everyone wants autonomous agents. Nobody wants an incident.

AI agents are 10X the productivity lever we’ve seen in a decade-the biggest unmanaged risk surface we’ve seen in a decade. Few Enterprises can pilot fast because most have zero governance baseline.

Agentforce Pilot Kit comes with guardrails, observability, red-team tooling and twelve pre-built agent templates - which means the pilot lands in four weeks, not four quarters.

[ Features ]

Governed AI. From day one.

Eight capabilities that make the difference between a pilot and a platform.

/01
12 pre-built agent templates
Service Deflection, Case Summarization, SDR, Deal Coach, Agent-assist, Internal knowledge base, FAQ, returns, scheduling, complaint triage, password reset, status check - expand or replace.
/02
Einstein-Trust-Layer guardrails
No data retention; active grounding/masking; toxicity filters; policy enforcement; PII/PHI redaction; everything wired in before the very first prompt.
/03
Red-team & jailbreak tooling
Adversarial prompt suites, jailbreak detection, prompt-injection probes, and CI-runnable security scenarios — so failures show up in QA, not production.
/04
Evaluation harness
Measureable agent quality:intent-coverage scoring,regression suites, golden-conversation libraries, scorecard on all or each model or topic change.
/05
Observability & conversation audit
The conversation logs, retrieval traces, latencies and costs dashboards and the entire audit trail available for export to FCA, SEC and in-house use.
/06
Data Cloud & Knowledge grounding
Pre-built grounding patterns over Data Cloud unified profiles, Salesforce Knowledge, and vector retrieval - agents reason from real-time signal, not static prompts.
/07
Channel surfaces
Embedded chat, web messenger, Slack, MS Teams, WhatsApp, voice and in-app surfaces - consistent identity & auth.
/08
Human-in-the-loop checkpoints
Approval gates, controlled escalation, reviewer queues, and override procedures for risky actions-sign-off by adviser, refunds, pre-authorisation.

[ Pricing ]

Pilot-ready, board-ready.

The Agentforce Pilot Kit comes as a flat fee 4-week pilot which transitions to per-agent, per month subscription upon production go live. Each package comes with the Pilot Kit managed package, configuration, enablement, and dedicated Summit architect.

Pilot
£35k
fixed-fee · 4-week pilot
  • Up to 2 agent topics
  • Trust-Layer + guardrail config
  • Red-team suite & evaluation harness
  • Observability dashboards
  • Senior architect-led delivery
Talk to us →
Most pilots progress here
Production
£12 / agent
per agent / month after go-live
  • Up to 12 agent topics
  • Everything in Pilot
  • Channel rollout (chat, voice, Slack)
  • Quarterly evaluation & retraining
  • Enhanced SLA
Talk to us →
Programme
Bespoke
annual commit
  • Unlimited agent topics
  • Everything in Production
  • Custom agent development
  • Dedicated Summit architect
  • 24×7 global SLA & DR
Talk to us →
The guardrails alone saved us six months of governance design. We were live with two agents inside a quarter.

Chief AI Officer · Global Telecom

[ FAQ ]

Frequently asked questions.

What buyers ask before commissioning a Techila product.

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