Techila
Techila/Products/Platform Guardian.
[ Subscription ]Managed Servicesv5.0 · Apr 2026

Platform
Guardian.

24×7 managed services with a quarterly value roadmap. Observability, release governance and a Summit architect on retainer.

Request a demo →Download datasheet →
24×7
Coverage
99.99%
SLA
62
Platforms under management
< 15m
P1 response (p95)
product shot · platform guardian console

[ The problem ]

Salesforce doesn't run itself. Neither should your managed-services provider.

Most managed-services relationships degrade into ticket factories — tickets in, tickets out, no value roadmap. Meanwhile the platform drifts, the debt compounds, and the ROI stalls.

Platform Guardian is different. A Summit architect on retainer, a quarterly value roadmap, and a delivery team that is measured on business outcomes — not ticket counts.

[ Features ]

Managed services, measured on outcomes.

Eight capabilities that put business value back at the centre of managed services.

/01
Configurable managed package
Every enterprise tunes. Nobody forks — the upgrade path stays clean.
/02
Industry-aware models
Pre-built data models and workflows aligned to the industries we deploy in.
/03
AI-ready
Agentforce-compatible guardrails, retrieval hooks, and observability built in.
/04
Observability from day one
Pre-built dashboards for adoption, health, and value tracking.
/05
Mobile-first
Field-ready interfaces with offline capture and biometric auth.
/06
Pre-built integrations
Reference patterns for ERP, CTI, payments, and identity systems.
/07
Governance baseline
Role-based access, audit trails, and jurisdictional packs — all included.
/08
Summit architect
Every deployment is shipped and operated by a named Summit architect.

[ Pricing ]

Retainer, not ticket tax.

Flat-rate annual retainer that scales with your estate. Includes observability, release governance, and a named Summit architect.

Grow
£89
per seat, per month
  • ✓Up to 500 seats
  • ✓Core capabilities
  • ✓Standard SLA
  • ✓Quarterly reviews
Talk to us →
Most enterprises
Scale
£149
per seat, per month
  • ✓Up to 5,000 seats
  • ✓Everything in Grow
  • ✓AI & automation
  • ✓Enhanced SLA & DR
Talk to us →
Enterprise
Bespoke
annual commit
  • ✓Unlimited seats
  • ✓Everything in Scale
  • ✓Dedicated Summit architect
  • ✓24×7 global SLA
Talk to us →
“Our ROI went up in year two — that never happens with managed services. The value roadmap was the difference.”

— CIO · Global asset manager

[ More products ]

Explore the accelerator suite.

Eight accelerators across wealth, service, data, revenue and managed services.

See all products →

Let's build the
next decade of
your customer platform.

See case studies