Lead I - Software Engineering (Service Now Portal Developer) _ 8392803296

Lead I - Software Engineering (Service Now Portal Developer) Pan India · Full-time · Hybrid

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About the Role We are looking for a ServiceNow Portal Developer with experience in ServiceNow platform development and strong hands-on expertise in UI development and ServiceNow Service Portal / Employee Center portal customization. The ideal candidate should have experience designing and building user-friendly portals, widgets, and custom UI components within ServiceNow. The role involves working closely with stakeholders to deliver intuitive and user-friendly experiences. Success in this role means designing and developing portals that meet business requirements.

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Key Responsibilities

• Design, develop, and customize ServiceNow Service Portal / Employee Center portals to deliver intuitive and user-friendly experiences.
• Develop and maintain custom widgets, themes, pages, and portal components.
• Work closely with business stakeholders, architects, and developers to translate requirements into scalable UI solutions.
• Customize and enhance portal user journeys, forms, and catalog experiences.
• Implement responsive UI components ensuring compatibility across devices and browsers.
• Integrate portal components with backend ServiceNow functionality using APIs, Script Includes, and Glide APIs.
• Optimize portal performance and usability.
• Collaborate with functional teams in implementing HRSD or ITSM solutions.
• Support portal enhancements, defect resolution, and production deployments.
• Participate in Agile ceremonies and contribute to sprint planning and estimations.
• Follow ServiceNow best practices and development standards.

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Requirements

• Have minimum 5 years of ServiceNow development experience.
• Possess strong hands-on experience in ServiceNow Service Portal development.
• Have expertise in custom widget development, portal themes & branding, and portal page customization.
• Be proficient in AngularJS (Service Portal framework), HTML5, CSS3, JavaScript, and Bootstrap framework.
• Have experience working with Client Scripts, UI Scripts, Script Includes, Glide APIs, and REST/SOAP integrations.
• Have experience building catalog items and portal-based request experiences.
• Have a good understanding of ServiceNow platform architecture.
• Have experience with Agile development methodology.
• Hold a Bachelor’s degree in Engineering, Computer Science, or related field.

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Good to Have

• Have experience in ServiceNow HRSD implementation or support.
• Have exposure to Employee Center / Employee Center Pro portals.
• Have experience in Flow Designer and workflow customization.
• Have knowledge of accessibility standards and UI/UX best practices.
• Have experience in performance optimization and portal analytics.
• Hold ServiceNow CSA or CAD certification.

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What We Offer

• Strong communication and collaboration skills are valued.
• Ability to work with cross-functional teams is essential.
• Good problem-solving and analytical skills are required.
• Ability to manage multiple deliverables in a fast-paced environment is necessary.