[ Agentforce ] · AI Agents · Powered by Salesforce
AI agents.
Real work.
Zero wait.
Deploy intelligent, autonomous AI agents that take real action — create records, qualify leads, resolve cases, and orchestrate complex workflows. All grounded in your Salesforce data and governed by Einstein Trust Layer.
60%
Less handle time
3×
Faster response
40%
More conversions
AI that acts, not just advises.
Unlike traditional chatbots that surface suggestions, Agentforce agents take real actions — create Salesforce records, draft and send emails, qualify and route leads, and orchestrate complex multi-step workflows entirely on their own. Every action is grounded in your live CRM data and governed by the Einstein Trust Layer.
How Agentforce works.
Five deterministic steps from raw trigger to verified Salesforce action — all auditable, all governed.
Receive Request
CRM trigger, chat, or API event
Atlas Reasoning
Plans optimal multi-step sequence
Data Grounding
Fetches live context from Salesforce CRM
Tool Execution
Updates records, calls APIs, sends mail
Verified Output
Auditable result with Trust Layer trail
Purpose-built for your workflows.
Three agents, one platform — each designed around a specific business outcome and deployable in days.
Service Agent
Customer Support60%
less handle time
Resolve customer issues 24/7 with context-aware intelligence that escalates smartly and closes tickets autonomously.
SDR Agent
Sales Development3×
faster response
Qualify leads, personalise outreach, and book meetings without human intervention — round the clock.
Marketing Agent
Campaign Automation40%
more conversions
Generate content, segment audiences, and launch multi-channel campaigns orchestrated by AI that learns your brand.
Agents working right now.
This is what Agentforce looks like in production — tasks dispatched and completed every few seconds, around the clock.
Why partner with us?
Salesforce Summit Partner with deep Agentforce specialisation across Finance, Healthcare, Retail, and Manufacturing.
13+ years. Architects with hands-on Agentforce deployments — not just certifications.
Strategy, design, deployment, optimisation — one partner, one SLA, zero finger-pointing.
Measurable returns within 90 days or we extend the engagement at no charge.
Enterprise data governance, RBAC, and compliance guardrails built into every agent.
What our clients say.
“Implementing Agentforce with Techila transformed our support operations. The AI-driven automation streamlined our processes, significantly reducing manual workloads and enhancing customer satisfaction.”
David A.
CRM Lead · Information Services