New · Agentforce 2.0 deployments live

AI agents.
Real work.
Zero wait.

Autonomous agents for Service, Sales and Marketing — powered by your Salesforce data, grounded by the Einstein Trust Layer, shipped by a team that's done this 240+ times.

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Salesforce Summit PartnerSOC 2 Type II240+ agents in production

agentforce · command center

region: us-west-2live

S

Service Agent

Tier-1 Support

Active

►Resolving ticket #48211 — billing inquiry

8%

D

SDR Agent

Outbound · Qualify

Active

►Booking demo: Thu 2:30 PM PT

8%

M

Marketing Agent

Lifecycle · Campaigns

Active

►Drafting nurture sequence (5 steps)

8%

task log · livestreaming
56:54agent.svcTicket #48211 — resolved182ms
56:52trust.layerMasked 4 PII fields—
56:51agent.sdrDemo booked — calendar synced1.2s
56:49data.flowSynced 1,204 records from CRM412ms
56:47agent.mktVariant B sent — 12,403 contacts—
56:45policyApproval required: $5k+ refund—

agents online

0

+3 today

actions / min

0

↑ 12%

avg response

0ms

↓18ms

✦einstein trust layer · on

60%

Reduction in Handle Time

3×

Faster Lead Response

40%

Increase in Conversions

1200+

Active AI Agents

[ What is Agentforce ]

AI that acts, not just advises.

Unlike traditional chatbots that surface suggestions, Agentforce agents take real actions — create Salesforce records, draft and send emails, qualify and route leads, and orchestrate complex multi-step workflows entirely on their own. Every action is grounded in your live CRM data and governed by the Einstein Trust Layer.

Grounded in your Salesforce dataEvery action is based on live, authoritative CRM data — no hallucinations, no guesswork.

Governed by Einstein Trust LayerBuilt-in guardrails ensure every output is auditable, compliant, and trustworthy.

Atlas Reasoning — no-code builderDefine agent goals in plain language. Atlas plans multi-step workflows automatically.

Connects across Clouds & MuleSoftAgents operate across all Salesforce Clouds and third-party systems via MuleSoft.

[ Atlas Reasoning Engine ]

How Agentforce works.

Five deterministic steps from raw trigger to verified Salesforce action — all auditable, all governed.

Receive Request

Captures intent from customers, leads, or employees.

↓

Atlas Reasoning

Determines the next best action using business context.

↓

Data Grounding

Pulls trusted CRM and enterprise data.

↓

Tool Execution

Executes workflows across Salesforce and connected systems.

↓

Verified Output

Delivers governed and auditable results.

[ Our Agents ]

Purpose-built for your workflows.

Three agents, one platform — each designed around a specific business outcome and deployable in days.

Service Agent

Customer Support

60%

less handle time

Resolve customer issues 24/7 with context-aware intelligence that escalates smartly and closes tickets autonomously.

Auto-case resolutionOmni-channel supportSentiment detectionSmart escalation

Inbound Case

→

Triage

→

Resolve

→

Deploy this agent

SDR Agent

Sales Development

3×

faster response

Marketing Agent

Campaign Automation

40%

more conversions

[ Real-Time ]

Agents working right now.

This is what Agentforce looks like in production — tasks dispatched and completed every few seconds, around the clock.

Tasks / hour2,400+

Avg resolution4.2s

Error rate0.003%

Agent Activity Log

Live

Service AgentResolved billing case #4291

SDR AgentQualified enterprise lead from APAC

MarketingGenerated audience segment

Service AgentEscalated high-priority case

SDR AgentScheduled demo with decision maker

Session volume+12% this hour

12h agonow

[ Our Differentiators ]

Why partner with us?

Salesforce Summit Partner with deep Agentforce specialisation across Finance, Healthcare, Retail, and Manufacturing.

Certified Expertise

13+ years of Salesforce delivery. Architects with hands-on Agentforce deployments — not just certifications.

End-to-End Accountability

Strategy, design, deployment, and optimisation — one partner, one SLA, zero finger-pointing.

ROI in 90 Days

Measurable business outcomes within 90 days or we extend the engagement at no charge.

Security-First

Enterprise RBAC, data governance, and compliance guardrails built into every agent deployment.

Atlas Engine

Trust Layer

Data Cloud

CRM Native

[ Client Stories ]

What our clients say.

“Implementing Agentforce with Techila transformed our support operations. The AI-driven automation streamlined our processes, significantly reducing manual workloads and enhancing customer satisfaction across every channel.”

David A.

CRM Lead · Information Services

[ Ecosystem ]