AI Engineer Chatbot Developer

AI Engineer (Chatbot Developer) Pan India · Full Time · Hybrid

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About the Role Develop and refine conversational AI solutions to enhance customer engagement and streamline self-service. The role focuses on creating intelligent and scalable chatbot applications, integrating AI solutions with internal banking APIs, and optimizing dialogue flows. Success in this role means improving intent accuracy and driving innovation in client-facing digital channels.

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Key Responsibilities

• Design and build intelligent, scalable chatbot applications using NLP and machine learning frameworks.
• Integrate AI solutions with internal banking APIs to provide real-time, personalized financial information.
• Continuously optimize dialogue flows based on user analytics and feedback to improve intent accuracy.
• Ensure all AI-driven interactions meet strict data privacy and security standards.
• Research emerging AI technologies to drive innovation in client-facing digital channels.

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Requirements

• Design and build chatbot applications using NLP and machine learning frameworks.
• Integrate AI solutions with internal banking APIs.
• Optimize dialogue flows based on user analytics and feedback.
• Ensure data privacy and security standards in AI-driven interactions.
• Research emerging AI technologies.
• Utilize NLP and machine learning frameworks.
• Provide real-time, personalized financial information.