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Techila/Careers/Junior BMC Helix Platform Developer
OnsitePune5–7 yrsApply by Jun 30, 2026

Junior BMC Helix Platform Developer

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Experience

5–7 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Jun 30, 2026

Required Skills

BMC Helix Platform

Job Description

Junior BMC Helix Platform Developer Pune · Full Time · Onsite

About the Role The Junior Developer – BMC Helix Platform role involves supporting the development, configuration, and maintenance of business workflows in the BMC Helix ecosystem, contributing to global IT operations within a matrix organization. The role requires collaboration with senior developers and cross-functional teams, supporting IT services, and working closely with the GCC. Success in this role depends on effectively managing workflows and incidents in the platform.

Key Responsibilities

  • Handle incidents and service requests in BMC Helix, including logging, triage, and resolution, adhering to ITIL processes and SLAs.
  • Diagnose issues, troubleshoot problems, and apply fixes.
  • Update tickets with accurate information including categorization and actions taken.
  • Monitor assigned queues, follow up on pending items, and escalate critical cases.
  • Contribute to knowledge articles and document resolutions.
  • Assist in the development and configuration of BMC Helix solutions.
  • Support implementation of business workflows and basic customizations.
  • Help translate business requirements into platform configurations.
  • Participate in Agile ceremonies and collaborate with senior developers.
  • Document technical changes and perform unit testing.
  • Develop knowledge of the BMC Helix platform and seek feedback from seniors.

Requirements

  • Experience with BMC Helix or related ITSM platforms.
  • Understanding of ITIL processes and service management.
  • Basic skills in development and configuration on BMC Helix.
  • Ability to troubleshoot and resolve incidents.

Good to Have

  • Experience with Agile methodologies.
  • Familiarity with documentation tools and knowledge sharing practices.
  • Knowledge of dashboard creation and asset management.

What We Offer

  • Opportunity to work in a collaborative environment with senior developers and cross-functional teams.
  • Chance to develop knowledge of the BMC Helix platform and contribute to global IT operations.
  • Participation in Agile ceremonies and collaboration with senior developers.

At a Glance

Work ModeOnsite
EmploymentFull-time
Experience5–7 yrs
Openings1
LocationPune
DeadlineJun 30, 2026
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[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

  1. STEP 0130 min

    Screening Call

    Introductory conversation with our talent team to understand your background and motivations.

  2. STEP 0260–90 min

    Technical Round

    Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

  3. STEP 0345 min

    Culture Fit

    Conversation with practice leadership covering working style, ownership, and how you collaborate.

  4. STEP 04Within 5 days

    Offer

    Formal offer with full compensation breakdown, start date, and onboarding plan.

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Junior BMC Helix Platform Developer

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