Techila
Techila/Services/Salesforce Demandware (B2C Commerce)
[ Salesforce Products ]

Salesforce
Demandware (B2C Commerce)

Build scalable, high-performance B2C commerce experiences on Salesforce Demandware — formerly known as Demandware Commerce Cloud.

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280+
Programmes shipped
320
Certified consultants
+34%
Avg. pipeline velocity
99.97%
Billing accuracy

[ The practice ]

Salesforce B2C Commerce Cloud

Techila configures and extends Salesforce B2C Commerce (Demandware) to power global retail storefronts with AI-driven personalisation, seamless checkout, and enterprise scalability.

Our B2C Commerce implementations are designed to handle peak traffic, deliver personalised experiences, and integrate seamlessly with your ERP and OMS.

[ Capabilities ]

5 capabilities, one delivery team.

/01
Storefront Design & Development
/02
AI Product Discovery
/03
Payment & Checkout Optimisation
/04
Global Multi-Site Management
/05
Performance Tuning & CDN Setup

[ Delivery process ]

Four phases. Value gates at every boundary.

We don't run a programme past a gate it hasn't earned. Each phase ends with a board-visible artefact — not a status deck.

Phase 01
Envision
2–4 weeks
Business case, outcome tree, target operating model and an architecture blueprint. Board-ready.
Phase 02
Build
8–16 weeks
Senior-only delivery pod. Bi-weekly demos against the outcome tree. Test automation from week one.
Phase 03
Land
4–6 weeks
Adoption design, change, enablement. We measure landing on usage — not go-live.
Phase 04
Operate
Ongoing
The team that built the platform operates it. Quarterly value review against the original case.
“We've run three SI partners through this programme. Techila is the only one that shipped the business case, not the statement of work.”

— Group Chief Revenue Officer · Fortune 200 industrial

Let's build the
next decade of
your customer platform.

See case studies