Lead Software Testing

Lead I - Software Testing Bangalore · Full Time · Onsite

---

About the Role Protect the existing live ServiceNow instance by ensuring no in-scope changes break functionality that is outside the programme scope. The role involves working with business SMEs to identify and document at-risk areas, writing and executing regression test cases, and maintaining the regression suite.

---

Key Responsibilities

• Work with business SMEs to identify and document all existing live functionality at risk
• Write regression test cases for all at-risk areas and obtain SME sign off before first deployment
• Execute regression suite before every sprint deployment, before UAT and before go-live
• Investigate failures, help identify root cause and raise defects with the correct supplier
• Maintain and grow the regression suite throughout the programme and hand over to TSG at end
• Provide technical input into cross-supplier SIT and UAT scripts and support SMEs during UAT execution

---

Requirements

• Strong ServiceNow Testing experience
• Strong ITSM and Vulnerability Management process knowledge
• Hands-on ServiceNow administration experience
• Test case writing, execution and defect management experience
• Strong stakeholder communication skills

---

Good to Have

• ATF or any other automation of ServiceNow testing

---

What We Offer