Techila
Techila/Careers/HTC_D365
HybridPan India5–8 yrsApply by Sep 2, 2026

HTC_D365

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

5–8 yrs

Employment Type

Full-time

Openings

3 positions

Apply By

Sep 2, 2026

Required Skills

D365,CRMMicrosoft 365

Job Description

Job Description Purpose:

Design and operate AI-driven, agentic workflows that automate identity governance, access management, and security operations while maintaining strong human oversight and compliance.

Key Responsibilities

Familiarity with automation, workflows, and integrations (APIs, scripts, connectors) - Most importantly, exposure to AI/ML, copilots, or agentic systems (I’m looking for someone with practical, not academic) My personal note is this candidate should have a good understanding of how to build AI Products – Looking for someone who has already done 0->1, In my simple terminology – someone who knows what an AI product is (which is a combination of LLM + MCP + Infra + Security + UX + Governance) Design AI-Driven IAM Workflows - Build agentic workflows to automate identity use cases such as access requests, JML exceptions, certifications, policy enforcement, and entitlement reviews. Intelligent Access & Risk Analysis - Use AI to analyze identity, entitlement, and activity data to recommend approvals, detect anomalies, and highlight high-risk access patterns. IAM, PAM & ITSM Integration -Integrate AI agents with existing IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations. Human-in-the-Loop Governance - Implement guardrails where AI handles routine tasks, while sensitive IAM, PAM, and NHI decisions require human approval. Workflow Optimization & Learning - Continuously improve automation based on audit outcomes, incident trends, and operational feedback. AI Security, Compliance & Data Governance - Ensure AI workflows meet Playstation’s security, privacy, and compliance standards for identity and privileged access data. Education Qualification B.E/B Tech/MCA

Open Positions 1

Roles & Responsibilities Purpose:

Design and operate AI-driven, agentic workflows that automate identity governance, access management, and security operations while maintaining strong human oversight and compliance.

Key Responsibilities

Familiarity with automation, workflows, and integrations (APIs, scripts, connectors) - Most importantly, exposure to AI/ML, copilots, or agentic systems (I’m looking for someone with practical, not academic) My personal note is this candidate should have a good understanding of how to build AI Products – Looking for someone who has already done 0->1, In my simple terminology – someone who knows what an AI product is (which is a combination of LLM + MCP + Infra + Security + UX + Governance) Design AI-Driven IAM Workflows - Build agentic workflows to automate identity use cases such as access requests, JML exceptions, certifications, policy enforcement, and entitlement reviews. Intelligent Access & Risk Analysis - Use AI to analyze identity, entitlement, and activity data to recommend approvals, detect anomalies, and highlight high-risk access patterns. IAM, PAM & ITSM Integration -Integrate AI agents with existing IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations. Human-in-the-Loop Governance - Implement guardrails where AI handles routine tasks, while sensitive IAM, PAM, and NHI decisions require human approval. Workflow Optimization & Learning - Continuously improve automation based on audit outcomes, incident trends, and operational feedback. AI Security, Compliance & Data Governance - Ensure AI workflows meet Playstation’s security, privacy, and compliance standards for identity and privileged access data. Type of Employment Full Time

Project Details Purpose: Design and operate AI-driven, agentic workflows that automate identity governance, access management, and security operations while maintaining strong human oversight and compliance. Key Responsibilities 1) Familiarity with automation, workflows, and integrations (APIs, scripts, connectors) - Most importantly, exposure to AI/ML, copilots, or agentic systems (I’m looking for someone with practical, not academic) 2) My personal note is this candidate should have a good understanding of how to build AI Products – Looking for someone who has already done 0->1, In my simple terminology – someone who knows what an AI product is (which is a combination of LLM + MCP + Infra + Security + UX + Governance) 3) Design AI-Driven IAM Workflows - Build agentic workflows to automate identity use cases such as access requests, JML exceptions, certifications, policy enforcement, and entitlement reviews. 4) Intelligent Access & Risk Analysis - Use AI to analyze identity, entitlement, and activity data to recommend approvals, detect anomalies, and highlight high-risk access patterns. 5) IAM, PAM & ITSM Integration -Integrate AI agents with existing IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations. 6) Human-in-the-Loop Governance - Implement guardrails where AI handles routine tasks, while sensitive IAM, PAM, and NHI decisions require human approval. 7) Workflow Optimization & Learning - Continuously improve automation based on audit outcomes, incident trends, and operational feedback. 8) AI Security, Compliance & Data Governance - Ensure AI workflows meet Playstation’s security, privacy, and compliance standards for identity and privileged access data.

Project Duration On-Going

Shift Timings UK

At a Glance

Work ModeHybrid
EmploymentFull-time
Experience5–8 yrs
Openings3
LocationPan India
DeadlineSep 2, 2026
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[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

  1. STEP 0130 min

    Screening Call

    Introductory conversation with our talent team to understand your background and motivations.

  2. STEP 0260–90 min

    Technical Round

    Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

  3. STEP 0345 min

    Culture Fit

    Conversation with practice leadership covering working style, ownership, and how you collaborate.

  4. STEP 04Within 5 days

    Offer

    Formal offer with full compensation breakdown, start date, and onboarding plan.

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HTC_D365

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