Techila
Techila/Services/Salesforce CloudCraze (B2B Commerce)
[ Salesforce Products ]

Salesforce
CloudCraze (B2B Commerce)

Scale complex B2B commerce transactions natively within Salesforce using CloudCraze — now Salesforce B2B Commerce.

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280+
Programmes shipped
320
Certified consultants
+34%
Avg. pipeline velocity
99.97%
Billing accuracy

[ The practice ]

Salesforce CloudCraze

Techila's CloudCraze/B2B Commerce implementations are built natively on Salesforce — giving your sales and operations teams a single platform for accounts, orders, and buyer experiences.

We implement CloudCraze solutions that handle the complexity of B2B commerce — tiered pricing, contract orders, and multi-site management — all within your Salesforce org.

[ Capabilities ]

5 capabilities, one delivery team.

/01
Native Salesforce Architecture
/02
Complex Pricing Rules
/03
Multi-Channel Order Management
/04
Product Catalogue Management
/05
Real-Time Account Visibility

[ Delivery process ]

Four phases. Value gates at every boundary.

We don't run a programme past a gate it hasn't earned. Each phase ends with a board-visible artefact — not a status deck.

Phase 01
Envision
2–4 weeks
Business case, outcome tree, target operating model and an architecture blueprint. Board-ready.
Phase 02
Build
8–16 weeks
Senior-only delivery pod. Bi-weekly demos against the outcome tree. Test automation from week one.
Phase 03
Land
4–6 weeks
Adoption design, change, enablement. We measure landing on usage — not go-live.
Phase 04
Operate
Ongoing
The team that built the platform operates it. Quarterly value review against the original case.
“We've run three SI partners through this programme. Techila is the only one that shipped the business case, not the statement of work.”

— Group Chief Revenue Officer · Fortune 200 industrial

Let's build the
next decade of
your customer platform.

See case studies