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TechillaSolutions

Salesforce Service Cloud

Build A Platform That Leaves No Customer Query Unanswered Implement and customize Salesforce Service Cloud with the world’s only AI-first solution.

Professional consultant
10+

Years

Experience

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Certified

Experts

800+
Projects Completed
95%
Client Satisfaction
50+
Team Members
24/7
Support Available

Salesforce Service Cloud

Build A Platform That Leaves No Customer Query Unanswered Implement and customize Salesforce Service Cloud with the world’s only AI-first solution.

Case Studies

50+

Avg. Duration

3-6 mo

See the implementation plan
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800+
Projects Completed
98%
Client Satisfaction
24/7
Support Available
250+
Expert Consultants

AI-powered Service Cloud Implementation

Implement a seamless CRM solution that manages all your customer queries and handles all cases seamlessly. Techila Global Services gives you an AI-first Service Cloud implementation solution that automates the entire process.

From analyzing your requirements and designing case lifecycles to migrating data and creating a knowledge base, our AI agents handle all the Service Cloud implementation processes. They will help you implement a robust and fully customized platform that lets you offer omnichannel support to all your customers.

Consultants collaborating

Our Process

1

STEP 01

Scope Analysis

It all starts when you provide us with the basics. We will need your project's name, its description, and implementation details (is it a first-time implementation? Are you migrating?). You can also set your budget at this stage. Our AI platform will analyze your requirements and share recommended team size, estimated implementation time, and more.

2

STEP 02

Analyzing Functional Requirements

We will extract your functional requirements and business processes based on the information you share with us. This will form the basis of your Salesforce implementation project.

3

STEP 03

Classification Questions

Our AI agents will need answers to a few questions to offer personalized Salesforce consultation services. These questions will be related to business processes, workflow requirements, user management, data, systems, and more.

4

STEP 04

License Selection

Based on your project requirements, our AI agents will recommend the best and most suitable licenses to you. You can also assign the right license to the right user role.

5

STEP 05

Estimated Cost

You will now see an estimated cost range based on the questions you answer, the requirements you share, and the licenses you choose. This helps you plan your Salesforce implementation accordingly.

Why Choose Our Service Cloud Implementation Services?

AI-driven Implementation We leverage AI to help you implement Service Cloud in the best way possible. We have built intelligent AI agents that assess your requirements, create related components, and deploy your Service Cloud according to your requirements.

Personalized Solutions Even our AI agents stay away from the “one-size-fits-all” approach. Our services ensure that you set up personalized routing channels, a knowledge base, assignment rules, escalation rules, and reports.

Focus On Automation Making the most of AI, we automate the entire Service Cloud implementation process. Our AI agents offer better implementation speed, greater accuracy, and improved efficiency than traditional solutions.

Detailed Project Analytics We provide you with detailed analytics of your Service Cloud after its implementation. Our reports and dashboards reflect your project’s success and the goals you’re set to achieve with the CRM solution.

Personalized Support We understand that the ones offering customer support need some support, too! Receive AI-first admin, developer, and system monitoring support to safeguard your Service Cloud at all times.

Professional consultant at work

Best Salesforce

Consultation Company

500+
Projects Done
98%
Satisfaction
Background

Delivering Excellence Across Projects

We take pride in our track record of successful implementations and satisfied clients worldwide.

30+

30+ Years Of Exp.

Success Rate98%

Frequently Asked Questions

Find answers to common questions about our services and implementation process.

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An AI-first Service Cloud implementation automated all the processes involved in customizing, configuring, and deploying the solution. Without compromising on quality, it gives you your Service Cloud with a few simple clicks.