Techila
Techila/Services/Salesforce Data Cloud
[ Cloud Solutions ]

Salesforce
Data Cloud

Unify customer data across every source and activate real-time insights to power hyper-personalised experiences.

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280+
Programmes shipped
320
Certified consultants
+34%
Avg. pipeline velocity
99.97%
Billing accuracy

[ The practice ]

Salesforce Data Cloud

Techila's Data Cloud implementations connect your CRM, marketing, e-commerce, and third-party data into a single customer profile, unlocking real-time personalisation at scale.

We build the data pipelines, identity graphs, and activation layers that turn siloed data into a strategic asset — driving personalisation, retention, and revenue.

[ Capabilities ]

5 capabilities, one delivery team.

/01
Real-Time Data Unification
/02
Identity Resolution
/03
Predictive AI Segments
/04
Cross-Cloud Activation
/05
Privacy & Consent Management

[ Delivery process ]

Four phases. Value gates at every boundary.

We don't run a programme past a gate it hasn't earned. Each phase ends with a board-visible artefact — not a status deck.

Phase 01
Envision
2–4 weeks
Business case, outcome tree, target operating model and an architecture blueprint. Board-ready.
Phase 02
Build
8–16 weeks
Senior-only delivery pod. Bi-weekly demos against the outcome tree. Test automation from week one.
Phase 03
Land
4–6 weeks
Adoption design, change, enablement. We measure landing on usage — not go-live.
Phase 04
Operate
Ongoing
The team that built the platform operates it. Quarterly value review against the original case.
“We've run three SI partners through this programme. Techila is the only one that shipped the business case, not the statement of work.”

— Group Chief Revenue Officer · Fortune 200 industrial

Let's build the
next decade of
your customer platform.

See case studies