Salesforce
Health Cloud
Provide patient-centered care with a 360° view of every individual across the journey of care.
Book a discovery call →See case studies →Techila Global Services, a Salesforce Summit Partner, provides senior led Health Cloud programs for patient 360, care coordination, prior authorisation, EMR/EHR integration, Agentforce powered care teams etc. The senior pod configured HIPAA compliant data models, identity, consent and clinical workflows-and integrates Health Cloud with Epic, Cerner, MEDITECH, athenahealth, Azure FHIR and non clinical device based patient data. Programs build out over 12 to 20 weeks, leveraging HITRUST CSF certified delivery patterns, to health care providers, health care payers, life sciences and digital health clients throughout North America, EMEA, and APAC.
[ Built for ]
Who this engagement serves.
[ At a glance ]
- Product
- Salesforce Health Cloud (Provider, Payer, MedTech, Pharma)
- Provider
- Techila Global Services · Salesforce Summit Partner
- Typical outcome
- HIPAA-aligned, HITRUST patterns, 12–20 week build
- Built for
- CMO · COO · CIO · Head of Member Experience
- Pairs with
- Service Cloud · Data Cloud · Marketing Cloud · Agentforce
- Sectors
- Providers · Payers · Life Sciences · MedTech · Digital Health
[ The practice ]
Salesforce Health Cloud
Techila Health Cloud solutions integrate clinical, administrative and patient data on a HIPPA ready platform - improving care coordination and clinical outcomes.
Our Health Cloud implementations connect care teams, billing, compliance and the entire infrastructure your healthcare organization requires.
[ Capabilities ]
8 capabilities, one delivery team.
The set of 8 capabilities in Health Cloud span the end-to-end care motion -patient identity, care coordination, through EHR integration, prior authorization, member engagement and AI driven clinician workflows. They ship as configurable managed assets with documented HIPAA controls and integration to Epic, Cerner and Azure FHIR so clinicians are able to operate from a connected record from day one.
The set of 8 capabilities in Health Cloud span the end-to-end care motion -patient identity, care coordination, through EHR integration, prior authorization, member engagement and AI driven clinician workflows. They ship as configurable managed assets with documented HIPAA controls and integration to Epic, Cerner and Azure FHIR so clinicians are able to operate from a connected record from day one.
[ Delivery process ]
Four phases. Value gates at every boundary.
Health Cloud programs will proceed through 4 clinical led phases; care diagnostic, build, adoption and optimise. Transition between boundaries will be guarded by signed-off artifacts; (journey map, configured care record, clinician enablement, value review) therefore progressing the program will only occur when evidence of the clinical / operational outcome is apparent. Average end to end timeline: 18-26 weeks.
“Techila stabilised our previous Health Cloud rollout, integrated the device-reading feed, and shipped real-time alerts to the care team. Patients with abnormal readings now reach a clinician in minutes, not the next day.”
— Head of Clinical Operations · Healthcare provider
[ Proof ]
Recent programmes.
All case studies →[ Related services ]
Pair this with.
Service Cloud
Pair Health Cloud with Service Cloud for omnichannel member intake, case management, and AI-summarised clinical conversations.
Explore→Data Cloud
Unify clinical, claims, and engagement data into a real-time profile that grounds Agentforce and population-health analytics.
Explore→Experience Cloud
Stand up patient and member portals for self-scheduling, secure messaging, and care-plan visibility — fully integrated with Health Cloud.
Explore→Agentforce
Deploy AI agents on Health Cloud for case summarisation, draft clinical replies, and member self-service grounded on PHI-compliant data.
Explore→[ FAQ ]
Frequently asked questions.
What buyers ask before commissioning a Techila programme on this Salesforce cloud.