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Salesforce
Media Cloud

Advertising sales, subscribers and audience engagement on Salesforce's CRM for media and entertainment, implemented by a Summit Partner.

Salesforce Media Cloud is Salesforce's purpose-built CRM for media and entertainment companies, such as publishers, broadcasters, agencies, gaming, sports and studios. It covers advertising sales, subscriber onboarding, service and retention, and comes in two editions, Growth and Advanced, with Advertising Sales Management in Advanced.

Summit
Salesforce partner tier
4.82 / 5
AppExchange rating, 19 reviews
700+
Salesforce projects delivered
500+
Salesforce certifications

The practice

Media Cloud set up for how you sell

Techila Global Services is a Salesforce Summit Partner. For media companies we implement Media Cloud for advertising sales and subscriber management. We connect it to ad servers, billing and content systems, and set up the data and reports your sales and audience teams use.

What does Salesforce Media Cloud include?

Salesforce lists two Media Cloud editions on its pricing page. Prices below are as Salesforce shows them, read on 10 November 2026; Salesforce notes they are subject to change.

Salesforce Media Cloud editions and listed features
EditionListed priceListed features
Media Cloud GrowthStarting at $300Omnistudio, Business Rules Engine, Actionable Relationship Center
Media Cloud Advanced$450 USD/user/month, billed annuallyAdvertising Sales Management, Revenue Cloud Advanced, Contracts & Orders
See the Media Cloud edition prices as a chart

What do the two Media Cloud editions cost?

  • Media Cloud GrowthFrom $300
  • Media Cloud Advanced$450/user/month
Listed prices from Salesforce's Media Cloud pricing page, read 10 November 2026. Growth is listed as starting at $300; Advanced is per user per month, billed annually, and is the edition that lists Advertising Sales Management. Salesforce notes prices are subject to change.

Salesforce describes two areas of work in Media Cloud. Advertising sales includes an Ad Proposal Agent and planning for linear, digital, in-store and out-of-home placements. Subscriptions run from onboarding to churn retention.

What else does Salesforce offer media and entertainment companies?

Media Cloud sits inside a wider Salesforce for Media and Entertainment portfolio. Salesforce's media page links solutions for these areas:

  • Accelerating advertising sales
  • Scaling retail media network advertising sales
  • Growing subscriber relationships
  • Maximizing audience engagement
  • Orchestrating content operations

Media Cloud Advanced includes Revenue Cloud Advanced; see Revenue Cloud services for quoting and billing work, and Data 360 services for audience data.

How do you implement Media Cloud?

  1. Choose the starting process: ad sales or subscriber management, rarely both at once.
  2. Pick the edition: Advertising Sales Management is listed only in Advanced.
  3. Map the systems: ad servers, order systems, billing and subscriber platforms.
  4. Build, migrate and train: products and rate cards, accounts and orders, then sales and service teams.

To plan a Media Cloud project, book a discovery call. The general delivery steps are on the Salesforce implementation page.

Capabilities

What does Techila deliver on Media Cloud?

Implementation and integration work for media sales and subscriber teams.

/01
Edition and license advice
Growth or Advanced, based on whether you need Advertising Sales Management.
/02
Advertising sales setup
Products, proposals, orders and contracts for linear, digital and other placements.
/03
Subscriber management
Onboarding, service and retention processes on the subscriber record.
/04
System integration
Ad servers, billing and subscriber platforms connected to Media Cloud.
/05
Audience data and reporting
Subscriber and audience data unified for sales and marketing teams.

Delivery process

How does a Media Cloud project run?

Four steps, starting with the process that brings the most revenue.

Step 01
Discover
Output: process and system map
Ad sales or subscriber processes, the systems involved and the data.
Step 02
Design
Output: solution design and edition choice
Data model, integrations and the edition that fits.
Step 03
Build
Output: tested release
Configuration, integrations and data migration, tested with sales teams.
Step 04
Launch
Output: live process and backlog
Go-live, training and the next improvements, ranked.

FAQ

Salesforce Media Cloud questions.

What media and entertainment companies ask about Media Cloud.

Sources

Last reviewed:

  1. Salesforce, Media Cloud: pricing and FAQ (read 10 November 2026)
  2. Salesforce, Salesforce for Media and Entertainment (read 10 November 2026)
  3. Salesforce AppExchange, Techila Global Services consulting listing (read 10 November 2026)
  4. Salesforce News, Rewarding value through the new Salesforce partner program (2 March 2026)

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