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Salesforce
document generation

Create proposals, contracts, invoices and reports from Salesforce data and templates, without copying fields by hand.

Salesforce document generation fills a template with record data to produce a proposal, contract, invoice or report. Salesforce's own Document Generation uses Word and PowerPoint templates and is listed for Professional, Enterprise, Unlimited and Developer editions. Techila's Salesforce Document Generation app creates documents from templates and Salesforce data, with approval and delivery workflows.

The practice

Documents built from your Salesforce data

Salesforce Document Generation is a Techila app that creates business documents from Salesforce data and templates you control. Proposals, contracts, invoices, reports and agreements are generated from the record, then sent through approval and delivery workflows. It is for sales and operations teams that produce the same kinds of documents again and again.

Does Salesforce have built-in document generation?

Yes. Salesforce Help describes two options on the same platform and licenses: Salesforce Document Generation, which needs no Omnistudio package, and Omnistudio Document Generation. Both use Microsoft Word (.docx) and PowerPoint (.pptx) templates; Microsoft 365 template types need a Salesforce Contracts license. Check which license your org needs before you plan around them.

Salesforce's own document generation compared with the Techila app
QuestionSalesforce Document GenerationTechila Document Generation app
TemplatesWord (.docx) and PowerPoint (.pptx); no web templatesCustomizable templates you manage
Editions listedProfessional, Enterprise, Unlimited, DeveloperAsk us for your edition
Where it runsServer side, through a batch generation processInside Salesforce
Document typesSet by your templatesProposals, contracts, invoices, reports, agreements
After generationYour own flowsApproval, generation and delivery workflows

How does the app create a document?

A user starts from the Salesforce record, and the app does the copying.

From record to signed-off document

  1. Choose a templateProposal, contract, invoice, report or agreement.
  2. Merge Salesforce dataFields come from the record, not retyped.
  3. Generate the documentThe same layout every time.
  4. Approve and deliverThrough the app's approval and delivery workflows.
The flow described in Techila's Salesforce Document Generation product description.

Salesforce document generation tools compared

Most teams choose between Salesforce's own options, an e-signature or contract vendor's generator, and a focused app. The table sets out what each vendor says about its tool. Salesforce facts are from Salesforce Help, Docusign and Conga facts from their own product pages, all read on 10 or 11 November 2026.

Salesforce document generation tools, as each vendor describes them
ToolVendorTemplatesWhat the vendor highlights
Salesforce Document GenerationSalesforceWord (.docx) and PowerPoint (.pptx); designer needs no Omnistudio packageServer-side generation; Professional, Enterprise, Unlimited and Developer editions
Omnistudio Document GenerationSalesforceWord (.docx) and PowerPoint (.pptx); Omnistudio Document Template DesignerClient-side and server-side generation; same platform and licenses as Salesforce Document Generation
Docusign Gen for SalesforceDocusignDrag-and-drop templates with pre-configured Salesforce data fieldsAgreements, quotes and invoices from Salesforce; batch invoices from Salesforce Billing; installed from AppExchange
Conga ComposerCongaPrebuilt or custom templatesPDF, Word, Excel and PowerPoint output; a Salesforce connector; bulk generation by time or event; signature through Conga Sign
Techila Salesforce Document GenerationTechilaCustomizable templates you manageProposals, contracts, invoices, reports and agreements, with approval, generation and delivery workflows inside Salesforce

Start with what you already license. If Salesforce's own Document Generation covers your templates, you may not need another tool. Compare the others on the documents you produce most, who maintains the templates, how approvals work and where the finished document is stored and sent.

Four questions usually settle the choice. First, which template formats do your teams already use, and who will edit them after go-live: an admin, a sales operations lead or a developer? Second, how many documents do you generate, and do some need to run in batches, such as monthly invoices? Third, does the document need a signature, and is your e-signature tool already chosen? Fourth, which Salesforce edition and licenses do you have, since some options depend on them.

Test each shortlisted tool with your two or three most common documents, using real record data in a sandbox. Check tables with many line items, conditional sections that appear only for some records, and the file name and storage location of the output. These details decide how much manual work is left after the document is generated.

Document generation use cases by team

The same pattern, a template filled from the record, serves most teams that produce repeat documents. These are the common ones.

Common Salesforce document generation use cases by team
TeamDocumentsData from SalesforceWhat to automate
SalesQuotes, proposals and order formsAccount, contact, opportunity, products and pricingGenerate from the opportunity, route discounts for approval, send for signature
ServiceCase summaries, service letters and visit reportsCase, account, asset and contactGenerate when a case closes or a visit ends, and save the document on the case
HR and recruitingOffer letters and employment contractsCandidate, job opening and offer detailsGenerate after the offer is approved, and track acceptance on the record
FinanceInvoices, statements and renewal noticesAccount, contract, order and billing recordsGenerate in batches on a schedule, and email them to billing contacts

For each use case, list the fields the document needs, who approves it and how it is delivered before you build the template. Generated documents that need a signature can be sent through the DocuSign Salesforce integration.

Capabilities

What does Salesforce Document Generation do?

Each capability ships as part of the managed package and is configured to your process.

/01
Automated documents
Generate documents from Salesforce data and templates.
/02
Custom templates
Create and manage templates for proposals, contracts, invoices and reports.
/03
Built on Salesforce
Works with your existing records and CRM workflows.
/04
Approval and delivery
Automate approval, generation and delivery steps.
/05
Consistent documents
The same template and layout across teams.

Delivery process

How do you get started?

We don't run a program past a gate it hasn't earned. Each phase ends with a board-visible artifact — not a status deck.

Step 01
Collect your documents
Output: template list
The documents you produce today and the data each one needs.
Step 02
Map the data
Output: install plan and field map
Which Salesforce fields fill each template, and the approval steps.
Step 03
Build and test templates
Output: tested templates in a sandbox
Build templates and generate test documents from sandbox records.
Step 04
Go live
Output: live app and template guide
Move to production and show admins how to change templates.

FAQ

Salesforce document generation questions.

What sales and operations teams ask before automating documents.

Sources

Last reviewed:

  1. Salesforce Help, Compare Salesforce Document Generation and Omnistudio Document Generation (read 10 November 2026)
  2. Docusign, Docusign Gen for Salesforce (read 11 November 2026)
  3. Conga, Conga Composer document generation software (read 11 November 2026)

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