Staffing agency software
built on Salesforce
Staffing agency software runs two businesses at once: winning client job orders and filling them with candidates. Techila ATS puts job openings, candidate profiles, interviews and hiring stages on Salesforce, next to the client accounts and pipeline your account managers already work, so recruiters and sellers share one set of records.
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Techila ATS is an applicant tracking system built on Salesforce by Techila Global Services, a Salesforce Summit Partner headquartered in Frisco, Texas. For staffing and recruitment agencies it manages job openings, candidate profiles, applications, interviews, hiring stages and candidate communication on the same Salesforce platform that holds client accounts, contacts and opportunities.
Built for
Who this engagement serves.
The practice
One database for clients and candidates
Most agencies run two systems: a CRM where account managers track clients and new business, and an ATS where recruiters track candidates. Every job order, submittal and placement then has to be copied or synced between them. Techila ATS removes that split for agencies on Salesforce. Recruiters work candidates and hiring stages in the ATS, account managers work clients in Sales Cloud, and both see the same job openings and the same status in real time.
What is staffing agency software?
Staffing agency software, also called recruitment agency or recruiting agency software, is the set of systems an agency uses to win roles from clients, source and screen candidates, submit them, and track placements. A corporate ATS only needs the candidate half. An agency needs both halves, plus the link between them.
In practice the stack has four layers. Knowing which layer each tool covers is the fastest way to compare options.
| Layer | What it handles | Where it runs with Techila |
|---|---|---|
| Applicant tracking (ATS) | Job openings, candidate profiles, applications, interviews, hiring stages | Techila ATS on Salesforce |
| Client CRM | Client accounts, contacts, new business pipeline, account history | Salesforce Sales Cloud (standard objects) |
| Engagement | Email and messages to candidates and hiring managers, automated follow-ups | Techila ATS communication and automation, plus Salesforce messaging |
| Back office | Timesheets, payroll, invoicing | Your existing back-office or accounting system, connected by integration |
If your agency also needs Salesforce consultants rather than software, see Salesforce staff augmentation.
How is recruitment agency software different from a corporate ATS?
A corporate ATS serves one employer filling its own roles. An agency fills roles for many clients at once, so the same candidate can be in play for several clients, and every role has a client contact who expects updates. That changes what the software has to do.
| Need | Corporate (in-house) ATS | Staffing or recruitment agency |
|---|---|---|
| Who owns the job | The company's own hiring manager | A client account, with its own contacts and history |
| Candidate reuse | Mostly one role at a time | One candidate considered for many clients over years |
| Revenue link | None; hiring is a cost | Every placement is revenue, tracked with the client pipeline |
| Updates | Internal hiring team | Client contacts expect regular status on each role |
| Reporting | Time to fill, offer acceptance | Fill rate and activity by client, recruiter and account manager |
Because Techila ATS runs on Salesforce, the client side of that table is already there: accounts, contacts and opportunities are standard Salesforce records, and the ATS links job openings and candidates to them.
Why run a staffing agency on Salesforce?
Salesforce markets a CRM for recruiters and staffing firms on its recruiting CRM page, describing tools for recruiters to search candidates, match them to jobs and submit them to clients, with unified client and candidate profiles and engagement through email, voice and messaging tools (salesforce.com, read 11 November 2026). Its applicant tracking guided tour shows screening questions, interview feedback recorded on the application, offers routed through approvals, and reports on how long positions take to fill.
For an agency, the practical gains are three. First, one login and one database for recruiters and sellers. Second, Salesforce reporting, Flow automation and the AppExchange are available to the recruiting side as well. Third, the agency avoids a second vendor contract and a sync that breaks when either system changes.
Salesforce lists Starter Suite from $25 per user per month, billed monthly or annually, and Pro Suite from $100 per user per month, billed annually with a contract, on its small business pricing page (read 11 November 2026). Add-ons and other Salesforce products are priced separately, quoted by Salesforce sales. Agencies planning AI agents for candidate screening or interview scheduling can add Agentforce later on the same records.
What does Techila ATS do for a staffing agency?
Techila ATS is a full applicant tracking system on Salesforce. For an agency, it covers the recruiting desk end to end and leaves the client desk in Sales Cloud, where it already works.
| Agency task | How it works with Techila ATS |
|---|---|
| Take a new role from a client | Create the job opening in Salesforce, linked to the client account |
| Source and add candidates | Candidate profiles and applications kept on one record, reusable for later roles |
| Screen and shortlist | Candidates move through hiring stages you configure, with status visible in real time |
| Interview with the client | Interviews scheduled and tracked, with hiring managers working the same record |
| Keep everyone updated | Candidate and hiring manager communication kept in Salesforce; repeat messages automated |
| Report to leadership | Real-time view of hiring progress, recruiter activity and candidate engagement |
A placement on Techila ATS, step by step
- Win the roleClient account and opportunity in Sales CloudAccount manager
- Open the jobJob opening linked to the clientRecruiter
- Add candidatesProfiles and applications in Techila ATSRecruiter
- Move through stagesScreen, submit, interviewRecruiter
- Place and reportStatus shared with the account teamBoth
Standalone staffing software or an ATS built on Salesforce?
Standalone staffing platforms bundle ATS, CRM and sometimes back office in one product. That suits agencies with no CRM today. Agencies whose sales and service teams already run on Salesforce face a different choice: add a second system and sync it, or run recruiting inside Salesforce.
| Question | Standalone staffing platform | Techila ATS on Salesforce |
|---|---|---|
| Client and candidate data | In the vendor's database; synced to Salesforce if you use both | In your Salesforce org, one database |
| Customization | Within the vendor's settings | Salesforce objects, fields, Flow and reports |
| Integrations | Vendor's connector list | Salesforce APIs, MuleSoft and AppExchange apps |
| AI agents | Vendor's own AI features | Agentforce on the same records, when you are ready |
| Back office | Sometimes built in | Connected to your existing back-office system |
| Best fit | Agencies with no CRM, wanting one bundled tool | Agencies already on Salesforce, or standardizing on it |
Already committed to another ATS? You can keep it and connect it instead. Our Salesforce integration services link an existing ATS, job boards, HR and back-office systems to Salesforce.
Can you build a recruiting app on Salesforce yourself?
You can. Trailhead's project "Build a data model for a recruiting app" walks through a Review object with rating picklists, comment fields, a Recommend for Hire checkbox and relationships to Job Application and Interviewer objects. That shows the platform can hold recruiting data. It also shows the scope: every object, stage, automation and report is yours to design, test and maintain.
Techila ATS starts with the recruiting data model, hiring stages and automation already built, and our architect-led team configures it to your desk structure. You skip designing the data model from scratch, and you still own the org.
How do you choose recruiting agency software?
Use these six checks on any shortlist, including ours.
- Map your desks. List who works clients and who works candidates. If both groups need the same job and candidate status, favor one shared database.
- Check where client data lives today. If it is already in Salesforce, an ATS on Salesforce avoids a second system and a sync.
- Test candidate reuse. Ask how a candidate from a role last year is found and considered for a new client role this week.
- Ask about the back office. Confirm how placements reach timesheets, payroll and invoicing, built in or by integration.
- Price the full stack. Add per-user licenses, implementation, data migration and integrations, not only the subscription.
- See it with your process. Ask for a demo configured to your hiring stages, not a generic walkthrough.
Want a second opinion on your current setup first? Our Salesforce consulting team reviews the org and recruiting process before you decide, or talk to us directly.
Want to see Techila ATS set up for your agency's desks and hiring stages?
Request a Techila ATS demoCapabilities
What does Techila ATS include for agencies?
Each capability ships as part of the managed package and is configured to your process.
Delivery process
How do you get started?
Four steps, each ending with something you can check before the next one starts.
Related services
Pair this with.
Techila ATS
The full applicant tracking system on Salesforce.
Explore→Salesforce integration services
Connect job boards, back-office and HR systems to Salesforce.
Explore→Professional services on Salesforce
Salesforce for firms that sell people and expertise.
Explore→Recruiting CRM on Salesforce
Candidates, clients, job openings and interviews in one Salesforce org.
Explore→Talk to us
Get an install plan for Techila ATS.
Get an install plan→FAQ
Staffing agency software questions.
What agency owners and recruiting leaders ask before moving recruiting onto Salesforce.
The best fit is the system your recruiters and account managers will both use every day. Agencies that already sell and service clients in Salesforce usually do best with an ATS built on Salesforce, so candidates, job orders and client accounts share one database instead of two that need syncing.
Not quite. An ATS tracks candidates through hiring stages. Recruitment agency software adds the client side: accounts, contacts, job orders, submittals and the business development work that wins new roles. Techila ATS covers the ATS side and runs on Salesforce, where the client side already lives.
Yes. Salesforce sells a CRM for recruiters and staffing firms that connects recruiters, talent and clients. Techila ATS adds job openings, candidate records, interviews and hiring stages on the same platform, so both sides of the agency work from one set of records.
Salesforce lists Starter Suite from $25 per user per month, billed monthly or annually, and Pro Suite from $100 per user per month, billed annually with a contract (salesforce.com, read 11 November 2026). Techila ATS is priced on request, based on users, setup and integrations in scope.
Techila ATS is the recruiting system: openings, candidates, interviews, stages and communication. Timesheets, payroll and invoicing usually stay in the agency's back-office or accounting system, which our integration team connects to Salesforce so placement data flows across.
It depends on your hiring stages, user count and the data you bring across from your current system. After a discovery call we send an install plan with scope, sandbox testing and go-live steps, so you see the timeline before you commit.
Sources
Last reviewed:
- Salesforce, CRM for Recruiters: Staffing Agency Software (read 11 November 2026)
- Salesforce, Small business pricing: Starter Suite and Pro Suite (read 11 November 2026)
- Salesforce, Applicant tracking guided tour (read 11 November 2026)
- Trailhead, Build a data model for a recruiting app: create custom recruiting fields (read 11 November 2026)
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