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Techila Global Services

Staffing agency software
built on Salesforce

Staffing agency software runs two businesses at once: winning client job orders and filling them with candidates. Techila ATS puts job openings, candidate profiles, interviews and hiring stages on Salesforce, next to the client accounts and pipeline your account managers already work, so recruiters and sellers share one set of records.

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Techila ATS is an applicant tracking system built on Salesforce by Techila Global Services, a Salesforce Summit Partner headquartered in Frisco, Texas. For staffing and recruitment agencies it manages job openings, candidate profiles, applications, interviews, hiring stages and candidate communication on the same Salesforce platform that holds client accounts, contacts and opportunities.

Summit
Salesforce partner tier
700+
Salesforce projects delivered
500+
Salesforce certifications
2012
Founded, HQ Frisco, Texas

Built for

Who this engagement serves.

Agency owners and leaders
One view of client demand and recruiting activity, without reconciling two systems.
Recruiters
Candidates, stages and messages in one place, reusable across clients.
Account managers
Live status on every client role from inside Sales Cloud.
Salesforce admins
Standard Salesforce tools to configure and report on recruiting.

The practice

One database for clients and candidates

Most agencies run two systems: a CRM where account managers track clients and new business, and an ATS where recruiters track candidates. Every job order, submittal and placement then has to be copied or synced between them. Techila ATS removes that split for agencies on Salesforce. Recruiters work candidates and hiring stages in the ATS, account managers work clients in Sales Cloud, and both see the same job openings and the same status in real time.

See everything Techila ATS includes

What is staffing agency software?

Staffing agency software, also called recruitment agency or recruiting agency software, is the set of systems an agency uses to win roles from clients, source and screen candidates, submit them, and track placements. A corporate ATS only needs the candidate half. An agency needs both halves, plus the link between them.

In practice the stack has four layers. Knowing which layer each tool covers is the fastest way to compare options.

The four layers of staffing agency software
LayerWhat it handlesWhere it runs with Techila
Applicant tracking (ATS)Job openings, candidate profiles, applications, interviews, hiring stagesTechila ATS on Salesforce
Client CRMClient accounts, contacts, new business pipeline, account historySalesforce Sales Cloud (standard objects)
EngagementEmail and messages to candidates and hiring managers, automated follow-upsTechila ATS communication and automation, plus Salesforce messaging
Back officeTimesheets, payroll, invoicingYour existing back-office or accounting system, connected by integration

If your agency also needs Salesforce consultants rather than software, see Salesforce staff augmentation.

How is recruitment agency software different from a corporate ATS?

A corporate ATS serves one employer filling its own roles. An agency fills roles for many clients at once, so the same candidate can be in play for several clients, and every role has a client contact who expects updates. That changes what the software has to do.

Corporate ATS compared with agency recruiting software
NeedCorporate (in-house) ATSStaffing or recruitment agency
Who owns the jobThe company's own hiring managerA client account, with its own contacts and history
Candidate reuseMostly one role at a timeOne candidate considered for many clients over years
Revenue linkNone; hiring is a costEvery placement is revenue, tracked with the client pipeline
UpdatesInternal hiring teamClient contacts expect regular status on each role
ReportingTime to fill, offer acceptanceFill rate and activity by client, recruiter and account manager

Because Techila ATS runs on Salesforce, the client side of that table is already there: accounts, contacts and opportunities are standard Salesforce records, and the ATS links job openings and candidates to them.

Why run a staffing agency on Salesforce?

Salesforce markets a CRM for recruiters and staffing firms on its recruiting CRM page, describing tools for recruiters to search candidates, match them to jobs and submit them to clients, with unified client and candidate profiles and engagement through email, voice and messaging tools (salesforce.com, read 11 November 2026). Its applicant tracking guided tour shows screening questions, interview feedback recorded on the application, offers routed through approvals, and reports on how long positions take to fill.

For an agency, the practical gains are three. First, one login and one database for recruiters and sellers. Second, Salesforce reporting, Flow automation and the AppExchange are available to the recruiting side as well. Third, the agency avoids a second vendor contract and a sync that breaks when either system changes.

Salesforce lists Starter Suite from $25 per user per month, billed monthly or annually, and Pro Suite from $100 per user per month, billed annually with a contract, on its small business pricing page (read 11 November 2026). Add-ons and other Salesforce products are priced separately, quoted by Salesforce sales. Agencies planning AI agents for candidate screening or interview scheduling can add Agentforce later on the same records.

What does Techila ATS do for a staffing agency?

Techila ATS is a full applicant tracking system on Salesforce. For an agency, it covers the recruiting desk end to end and leaves the client desk in Sales Cloud, where it already works.

Agency workflow mapped to Techila ATS and Salesforce
Agency taskHow it works with Techila ATS
Take a new role from a clientCreate the job opening in Salesforce, linked to the client account
Source and add candidatesCandidate profiles and applications kept on one record, reusable for later roles
Screen and shortlistCandidates move through hiring stages you configure, with status visible in real time
Interview with the clientInterviews scheduled and tracked, with hiring managers working the same record
Keep everyone updatedCandidate and hiring manager communication kept in Salesforce; repeat messages automated
Report to leadershipReal-time view of hiring progress, recruiter activity and candidate engagement

A placement on Techila ATS, step by step

  1. Win the roleClient account and opportunity in Sales CloudAccount manager
  2. Open the jobJob opening linked to the clientRecruiter
  3. Add candidatesProfiles and applications in Techila ATSRecruiter
  4. Move through stagesScreen, submit, interviewRecruiter
  5. Place and reportStatus shared with the account teamBoth
Stages follow the Techila ATS product description; client records are standard Salesforce objects.

Standalone staffing software or an ATS built on Salesforce?

Standalone staffing platforms bundle ATS, CRM and sometimes back office in one product. That suits agencies with no CRM today. Agencies whose sales and service teams already run on Salesforce face a different choice: add a second system and sync it, or run recruiting inside Salesforce.

Standalone staffing software compared with Techila ATS on Salesforce
QuestionStandalone staffing platformTechila ATS on Salesforce
Client and candidate dataIn the vendor's database; synced to Salesforce if you use bothIn your Salesforce org, one database
CustomizationWithin the vendor's settingsSalesforce objects, fields, Flow and reports
IntegrationsVendor's connector listSalesforce APIs, MuleSoft and AppExchange apps
AI agentsVendor's own AI featuresAgentforce on the same records, when you are ready
Back officeSometimes built inConnected to your existing back-office system
Best fitAgencies with no CRM, wanting one bundled toolAgencies already on Salesforce, or standardizing on it

Already committed to another ATS? You can keep it and connect it instead. Our Salesforce integration services link an existing ATS, job boards, HR and back-office systems to Salesforce.

Can you build a recruiting app on Salesforce yourself?

You can. Trailhead's project "Build a data model for a recruiting app" walks through a Review object with rating picklists, comment fields, a Recommend for Hire checkbox and relationships to Job Application and Interviewer objects. That shows the platform can hold recruiting data. It also shows the scope: every object, stage, automation and report is yours to design, test and maintain.

Techila ATS starts with the recruiting data model, hiring stages and automation already built, and our architect-led team configures it to your desk structure. You skip designing the data model from scratch, and you still own the org.

How do you choose recruiting agency software?

Use these six checks on any shortlist, including ours.

  1. Map your desks. List who works clients and who works candidates. If both groups need the same job and candidate status, favor one shared database.
  2. Check where client data lives today. If it is already in Salesforce, an ATS on Salesforce avoids a second system and a sync.
  3. Test candidate reuse. Ask how a candidate from a role last year is found and considered for a new client role this week.
  4. Ask about the back office. Confirm how placements reach timesheets, payroll and invoicing, built in or by integration.
  5. Price the full stack. Add per-user licenses, implementation, data migration and integrations, not only the subscription.
  6. See it with your process. Ask for a demo configured to your hiring stages, not a generic walkthrough.

Want a second opinion on your current setup first? Our Salesforce consulting team reviews the org and recruiting process before you decide, or talk to us directly.

Want to see Techila ATS set up for your agency's desks and hiring stages?

Request a Techila ATS demo

Capabilities

What does Techila ATS include for agencies?

Each capability ships as part of the managed package and is configured to your process.

/01
Job openings
Client roles tracked in Salesforce with the candidates for each one.
/02
Candidate management
Profiles, applications and recruitment status on one reusable record.
/03
Interviews and hiring stages
Stages and interview steps configured to how your desks work.
/04
Recruiting automation
Repeat recruiting and communication tasks automated.
/05
Shared communication
Recruiters, hiring managers and candidates kept in one thread.
/06
Real-time visibility
Hiring progress, recruiter activity and candidate engagement as it happens.

Delivery process

How do you get started?

Four steps, each ending with something you can check before the next one starts.

Step 01
Discovery call
Output: fit check
We look at your Salesforce org, your desks and your current ATS or spreadsheets, and tell you whether Techila ATS fits.
Step 02
Install plan
Output: install plan and quote
Hiring stages, users, data to migrate and integrations in scope, the sandbox plan and the price.
Step 03
Configure and test
Output: tested sandbox
We set up job openings, stages, interview steps, access and candidate messages. Your recruiters test in a sandbox first.
Step 04
Go live and train
Output: live app, trained users
Deployment to production, training for recruiters, account managers and admins, and support while people settle in.

FAQ

Staffing agency software questions.

What agency owners and recruiting leaders ask before moving recruiting onto Salesforce.

Sources

Last reviewed:

  1. Salesforce, CRM for Recruiters: Staffing Agency Software (read 11 November 2026)
  2. Salesforce, Small business pricing: Starter Suite and Pro Suite (read 11 November 2026)
  3. Salesforce, Applicant tracking guided tour (read 11 November 2026)
  4. Trailhead, Build a data model for a recruiting app: create custom recruiting fields (read 11 November 2026)

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