Once you avail of our e-commerce Salesforce services and get the platform of Salesforce Commerce Cloud implemented, your team will experience an ease of operations and higher functionality.
Here are some of the major features you will be offered by getting the Commerce Cloud implemented within your organization:
The number of customers handled and volume of transactions undertaken by an average business enterprise considerably large. On a daily basis, hundreds of potential customers may land on your e-commerce website if you follow a B2C model. If you are following a B2B model, you are likely to deal in huge volumes of sales on a regular basis.
It is important for a business to make sense of this complicated data and undertake business processes efficiently. Salesforce Commerce Cloud comes with exclusive business intelligence that helps you in analyzing important data, making extensive reports regarding the same, and help the management take key business decisions.
The artificial intelligence component of Salesforce Commerce Cloud scans through all your data, tracks the activities of your customers, and comes up with predictive analysis.
Predictive intelligence makes the shopping experience of your customers significantly better. It removes the hassles and delays one has to face while analyzing business data manually and employs artificial intelligence to make valid predictions.
Our team will assist you in getting Salesforce Einstein incorporated in the Commerce Cloud to optimize its functionality. Einstein keeps track of all the activities performed by your customers on your website and ascertains their likes and preferences. This information can be used for making strong predictive analysis and providing personalized services to your customers.
Efficient Marketing Tools
Salesforce Commerce Cloud comes with an array of beneficial marketing tools that help you market and sell your products better. These tools can be used to create and manage relevant information about your products (product information, prices, images, etc) across different categories and platforms. It also helps you in unifying all the information available across different platforms on to a centralized interface.
The Commerce Cloud offers you specialized marketing tools that allow you to connect the right customer with the right product at the right time. This would ultimately reduce your time-to-sell, increase customer faith, and improve the overall functionality of your venture.
These tools can also be used for creating personalized marketing campaigns. You can utilize the CRM data from your system, develop a full-proof plan, and communicate with your customers through the most suitable channels. The platform also includes provisions for refreshing the campaigns whenever required and keeping a track of your progress on a periodic basis.
Moreover, these marketing tools allow you to customize optimize the searches your customers make on your website by adjusting the merchant rules based on the search intent and search history of your customers. You can obtain the best results by combining these tools with Salesforce Marketing Cloud.
Salesforce is known to be a highly customizable platform, which bestows these qualities upon the Commerce Cloud as well. The platform allows you to build a unified experience for your customers according to your specific preferences and convenience.
Based on the customers you are catering to, the products you are selling and the objectives you want to attain, our team will tailor the platform based on your requirements.
This customization is available at every stage of the buying process and every aspect of your website, including the customization of the checkout process. Based on your preferences, you can allow your customers to make purchases through a single-page checkout, allowing them to complete their buying journey with a single click of a button. Being one of the first platforms to support payments through Apple Pay online, Salesforce Commerce Cloud ensures that your customers do not face any hassles while making purchases.
Seamless Mobile Customisation
Today, the majority of the online stores are visited by customers using their mobile phones. Owing to the flexibility and ease of operation, the majority of your current and potential customers prefer shopping online through their mobile phones.
Keeping this scenario in mind, we help you in getting Salesforce Commerce Cloud customized for mobile phones. Our team ensures that you provide your customers with an efficient and hassle-free mobile-optimized online store.
One of the biggest advantages of getting your online store optimized for mobile phones is the fact that Google has made mobile-friendliness of a site an important factor in determining its rank on its SERPs. You can, therefore, get your store ranked higher up in Google results pages by getting seamless mobile customization through the platform of Commerce Cloud.