Salesforce integrations
Salesforce integrations with SAP, Oracle, NetSuite, Microsoft 365 and 30+ other systems, built on MuleSoft or the right native connector.
As a Salesforce Summit Partner, Techila Global Services connects Salesforce to SAP, Oracle, Microsoft 365, Infor, Tally, Snowflake and Workday through a five-layer, API-led reference architecture built on MuleSoft. We serve financial services, manufacturing and healthcare customers, and our integration work is part of the 700+ Salesforce projects we have delivered since 2012.
Most requested: SAP, Microsoft 365, Oracle, NetSuite, MuleSoft Anypoint. Infor, Workday, Temenos and Snowflake are connected through MuleSoft on request.
Vendor logos: Simple Icons (CC0) and Wikimedia Commons (public domain).
Featured
Most popular Salesforce integrations
The three integrations clients ask for most. Each can be monitored and supported under a managed services contract.
ERP
SAP ↔ Salesforce
Two-way sync of customers, products, orders and invoices between SAP S/4HANA or ECC and Salesforce, through MuleSoft or SAP Integration Suite.
ExploreProductivity
Microsoft 365 ↔ Salesforce
Integrated with Outlook, Teams and SharePoint, for bi-directional calendar, email logging, document linking with Copilot grounded retrieval.
ExploreIntegration Platform
MuleSoft Anypoint
API-led connectivity across system, process and experience layers, with a composable architecture designed to be governed at scale.
ExploreTen connector guides to start with
- Salesforce Outlook integration
Work with Salesforce records inside Outlook, log emails and meetings to the right records, and move off Salesforce for Outlook before it retires.
- HubSpot Salesforce integration
How HubSpot's own Salesforce connector works, what it syncs, what it needs, and when a team should migrate instead.
- Salesforce SAP integration
Connect Salesforce with SAP S/4HANA or SAP ECC so accounts, products, orders and invoices agree across CRM and ERP.
- NetSuite Salesforce integration
Turn won opportunities into NetSuite sales orders, and show invoices, payments and fulfilments back on the Salesforce account.
- Jira Salesforce integration
Link Salesforce cases to Jira issues, so support sees engineering progress and engineering sees the customer behind the bug.
- QuickBooks Salesforce integration
Keep customers, invoices and payments consistent between QuickBooks Online and Salesforce, so sales sees what finance sees.
- Salesforce Gmail integration
See Salesforce records next to your Gmail inbox, log emails and events to them, and capture activity automatically when you need it.
- Docusign Salesforce integration
How Docusign eSignature for Salesforce sends, tracks and stores agreements from Salesforce records, and what to check before you install it.
- ServiceNow Salesforce integration
How Salesforce and MuleSoft document connecting ServiceNow incidents to Service Cloud cases, and which option fits which team.
- Shopify Salesforce integration
Bring Shopify customers, orders and products into Salesforce, so service, sales and marketing see what each customer bought.
Approach
How to choose a Salesforce integration approach
The right approach depends on what the systems must share, how fast and how many systems are involved. The connector guides above compare the options for each system; these are the four routes they choose between.
- The vendor's own connector or app when it already maps the records you need, as HubSpot, Docusign and Zendesk provide for Salesforce.
- Middleware such as MuleSoft when several systems share data or need transformation and governance: the mediation layer of the reference architecture below.
- Custom connectors and API work when no connector exists, built with versioning, monitoring and runbooks.
- Event-driven integration on Platform Events, Pub/Sub API, Anypoint MQ or Kafka when sub-second latency is a business need.
Most enterprise integrations take 8 to 16 weeks per system. For the build, see our Salesforce integration services.
Reference architecture
Five layers. One blueprint.
The integration reference architecture we apply on every program.
FAQ
Frequently asked questions.
What enterprise architects ask before commissioning a Salesforce integration program.
Techila provides MuleSoft as the API-led integration backbone enabling integration between Salesforce and SAP, Oracle, Microsoft 365, Infor, Tally, Snowflake, Workday, ServiceNow, Temenos, NetSuite and most other enterprise platforms.
Techila Global Services is a Salesforce Summit Partner with a dedicated integration practice that uses MuleSoft as its API-led integration platform, connecting Salesforce to SAP, Oracle, Microsoft 365 and other enterprise systems. Ask us which MuleSoft certifications the team on your program holds.
Techila uses a five-layer reference architecture: system of record, mediation, harmonization, engagement and intelligence. MuleSoft runs the mediation layer, Data 360 (formerly Data Cloud) the harmonization layer, and Salesforce clouds and Agentforce the engagement and intelligence layers.
Typically, most enterprise integrations end up in 8-16 weeks per system depending on the intricacy of data and how it's being consumed.
Yes. If no out of the box connector is readily available, Techila develops custom MuleSoft connectors and Salesforce side adaptors with end to end life cycle support. Versioning, monitoring and run books are all included as part of the delivery.
Yes. Where sub-second latency is a business need, we build event-driven integrations on Salesforce Platform Events, Pub/Sub API, MuleSoft Anypoint MQ or an external streaming platform such as Kafka.
Let's plan your next Salesforce program.
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See case studies