CRM is all about managing the customers you cater to. When you are integrating an e-commerce platform with a CRM, it is important to make sure that the customer database is maintained well, without any errors of duplication or faulty details.
Our Magento Salesforce integration services make sure that whenever you earn a new customer on Magento, the details of the same are recorded in your Salesforce database on a real-time basis. Similarly, if there is any change or update in the Magento account of a specific customer, the same will be reflected in your Salesforce database almost immediately.
Moreover, when the information is transferred from Magento to Salesforce, you can categorize the data into suitable Salesforce objects, such as Leads, Accounts, and Contacts, based on the information synced. Once transferred, you can carry out all the standard CRM practices using the data stored within these Salesforce objects.