Chitiz and his team did a great job. Delivered a complex solution on time and on budget. Thank you. I look forward to working with you again soon.
- Hire Developers
Customers of 2022 have become very particular about the brand that they choose. Now if a brand doesn’t offer them seamless customer journeys in every touch point such as social media, mobile, showrooms, and car purchases, then don’t expect customer loyalty.
This is the very reason why salesforce automotive was designed. With the use of this software, you will have complete transparency to see your potential customer online, whenever they open the internet and from there you could provide a customized sales journey that would connect, engage and keep your brand-customer relationship strong Through this digital piece, Techila aims to explain the need for salesforce CRM automotive that would offer premium customer-brand relationship
The automotive industry always faced problems like showroom sales, supply chain, management, after-sales service, and manufacturing. The only way to end these issues is to take help from software that would treasure customer data and would provide a complete 360-degree overview of the customer.
Software that would automate company practices and strategies to establish a dedicated customer base. This is the reason why engineers of salesforce came up with a Cloud automotive that would solve these seamlessly and Salesforce automotive did exactly that.
Now an average customer takes 1 -3 months of research to purchase a car of their choice. They look at multiple vendors, multiple car offers, EMI plans, and ease of purchase. Salesforce automotive acts as a guiding light. It directs the customer to the best vendor where they could fulfill their purchase.
In order to achieve this mission, salesforce automotive takes care of three factors which are known as the sales cloud, service cloud, and salesforce platform. Let’s get to know each of them, so that you may understand how salesforce automotive works and attracts potential customers
This is a feature of salesforce automotive that brings everything together at one place.be it client support, leads, sales report, and business administration; everything is available in one singular channel. Here the customer would post their inquiries and every operation would stop until the issue is resolved.
This brings home customer loyalty. The CRM makes the customer feel welcome until it finds any human support to take care of the issue. In conclusion with salesforce cloud, you track customer activity and instantly silver any customer issue that they might be facing
This secures any information about your customer. Customers would not take a second to leave you if they see their data getting compromised. Whenever there is any news on data leak from your company, say goodbye to customers and your business. Hence salesforce platform provides secure channels that would enable your customer data to safe and secured at all times
At Techila we have salesforce professionals that have used salesforce automotive seamlessly to transform the vehicle industry. If you are in the automotive industry and want to double up your sales, then taking help from us, would help you achieve that.