Our team of experts at Techila Global Services ensures that our clients avail the best benefits out of the CRM platform, drive their sales, and improve the productivity of their organization. As reliable Salesforce e-commerce solution providers, we offer an array of benefits to the clients opting to implement B2B Commerce Cloud.
Exclusive Omni-channel Experience
By availing our services, you can provide an extensive cross-channel marketing approach to your clients, similar to that of a B2C platform. Such an omnichannel experience will help you improve the overall user experience and build healthy client relationships. We help you design your communication channels meticulously to ensure timely and efficient interactions.
Simplifying B2B Complexity
Owing to the large volume of sales and increased complexity in the products dealt, the process of B2B marketing over e-commerce might get complicated to online sellers. Our team will help you in simplifying this complexity by helping you deal with contract-based catalogs, systematic pricing, product configuration, generation of quotes, and all other aspects involved in B2B commerce.
Context Marketing Through Increased Automation
Our services are dedicated to helping you in the field of content marketing, improving your ability to provide the right services to the right person at the right time. This objective is attained through business automation provided by the platform of Salesforce CloudCraze. We ensure that all your business data is thoroughly scanned and your sales representatives are provided with classified information for performing their activities. Through automation, we also aim at reducing the workload of your team to a considerable extent.
Dealing In Complicated Products
As mentioned earlier, many of the products dealt in B2B transactions are bulky and complicated. We assist you in solving this issue thorough guided selling, helping you choose the products that best suit your specific needs, and do not create hassles for your business.
Our experts will help you make the optimum use of the Salesforce CRM platform by merging it with e-commerce activities. By availing our services, you can keep a track of your activities and the activities of your customers on your online selling portal and store the data within your CRM system to help you analyze the same. This blend of services will help you undertake effective sustainable marketing. You can also integrate the system with your back-office ERP according to your requirements.
Quick Set-up and ROI
Contrary to the legacy technologies that demand greater time and heavy capital requirements, we will help you in using B2B Commerce Cloud for launching for e-commerce venture in less than two months. In such a short span of time, you will be able to set up your online store and start accepting orders. With efficient planning and CRM handling, you can also start getting a quick return on your investments, which will help you in building business cases for future projects.
Through our services, we ensure that the multi-tenant environment of the B2B Cloud platform frees your resources from looking after the infrastructure and license capacity of the platform. As the platform would scale automatically with your needs without you having to pay for the entire infrastructure, you can scale your e-commerce venture faster on the cloud at an affordable rate.
Regular Product Updates
We understand the need for being in sync with the latest technology and using the latest version of the CRM platform. Salesforce CloudCraze provides you with a dynamic release calendar and allows you to avail of new features and upgrades with the help of Salesforce App Cloud. All of these updates will be received by the users on a real-time basis, allowing them to be in sync with the latest technology.