- Want to have a Quoting system for a subscription system,
- Volume upsells,
- contractual ramps,
- cross-selling new products.
- Generating various types/formats of quote documents for customers and Users
- Needed a security model for managing visibility over all users.
- Facing challenges to serve customers
Use case/Requirements/Problem statement
Solution
Managing the products in Zoura and installing Zoura app in salesforce
- Generating a Purchase order of the Quote.
- Customizing Zoura objects to accomplish the custom requirements.
- Migrating the data from legacy system – Invoice IT to Zoura objects.
- Customising product fields according to Infotrust Products
- Configuring Zoura for sending the Quotes in various formats to various Users and Customers.
- Setting up and customising Docusign App for getting the Quote digitally signed by the customer and Users.
- Setup sharing of Objects and field visibility to show only relevant data to relevant users and hide sensitive data from specific users.
- Configured Email to case for better service management.