At Techila Global Services, we believe in diving deep into client research to provide the best and the most reliable services to our clients. An important aspect of our Salesforce implementation services is that of defining your process requirements.
Here, we ascertain the exact processes for which you require the platform of Salesforce. Salesforce is an automated platform and provides a variety of features and tools to the users. However, it is not possible for a bunch of users to utilize every single tool while implementing the platform.
We will, therefore, conduct interviews of individuals within your core user team (across the hierarchy) to understand which processes they are willing to automate and make more effective through Salesforce.
For example, if you are willing to implement Salesforce for your sales team and we ascertain that your sales representatives are facing the issue of scoring leads base on their behaviors, we will take this into consideration while developing the CRM platform for you.
In this case, we will focus on providing an automated sales pipeline to your sales representatives and tools that facilitate the rule-based scoring of leads and provide a 360-degree view of their prospects.
This is how we aim at solving your specific issues by defining your process requirements and providing an exact solution.