Salesforce With CMS Ecommerce

Personalization is one of the key factors considered by customers while engaging with a business. WordPress Salesforce helps your website become aware of the path taken and choices made by your visitors, and feeds this information into your CRM.

This helps you personalize your website for specific customers. For example, if you run an online supermarket and a customer frequently purchases coffee from your store, you can prioritize coffee (and related items) to be seen by the concerned customer every time they visit your website.

This helps you tailor the content of your website according to the specific preferences of your customers and their data stored within your CRM.

These forms help you take content management a notch higher. WordPress Salesforce allows you to build these forms that not only help you submitting data about leads captured but also about other standard and custom objects in Salesforce.

Using simple point-and-click and drag-and-drop tools, you can create forms that help you extract and store information pertaining to cases, opportunities, contracts, and other important aspects of CRM. This helps you allocate your resources in the right direction and target your customers in the best way possible.

The integrated platform of WordPress Salesforce allows the users to further integrate with third-party services and applications for carrying out specific activities.

Here, you can allow a third party application to extract data from your customers from your website and integrate the same with your CRM. For example, if you associate with a payment gateway, the details of all payments made to your business using the concerned gateway will be integrated into your CRM database.

If you run an e-commerce venture, WordPress Salesforce helps you keep a track of your product catalog and sync the same with your official website.

You can obtain personalized solutions for tracking stock quantities, sales, and other relevant data essential for handling your e-commerce venture

One of the primary objectives of our WordPress Salesforce integration services is to simplify and automate user management for your business. The integrated platform allows you to maintain a highly cohesive and organized customer database by keeping a real-time track of activities like the generation of leads, site registration, case management, and many more.

Moreover, you can sync different fields between two applications to ensure that all departments of your organization have access to the same sets of data. This helps you get rid of data silos and brings in uniformity in your business processes. As you manage the users on your database, you can also track user activities on your website by setting up a “logged-in” user page. This helps you identify the areas/pages on your website experiencing maximum traffic and engagement.