digital transformation

Agentforce by Salesforce: The Future of Customer Service
Salesforce

Agentforce by Salesforce: The Future of Customer Service

Salesforce introduces Agentforce as an AI-powered platform that revolutionizes customer service by automating processes and blending artificial intelligence with human expertise. Designed to optimize interactio...

Salesforce Genie: Transforming Real-Time Customer Experiences
Salesforce

Salesforce Genie: Transforming Real-Time Customer Experiences

Businesses increasingly strive to provide personalized, real-time customer experiences. However, with vast amounts of fragmented data scattered across multiple platforms, achieving this goal can be challenging....