- Struggling to manage multiple pricebooks for Ecommerce store and CRM needs.
- Needed the ability to provide tier based discounting for customers.
- Ability to manipulate cart items based on customers and pricebooks
Challenges
Solution
- Create Salesforce B2B Commerce Store front with customizations to accommodate below –
- Setup new and renewal products so that products can be purchased based on requirement
- Configure quote to order in custom way for ease of backend ordering process
- Accommodated Product Variations feature to Accommodate the need of selling new and old versions of same products with different prices.
- Email notifications as soon as contract is created or renewed for buyer and sales rep
- Custom backend order process from streamline ordering
Integration with ERP for managing the orders and tracking information