+1 561 220 0044
+61 255 646464
+91 909 080 3080
+1 561 220 0044
+61 255 646464
+91 909 080 3080
- Had an issue with adding a promotion discount code feature on the custom PDP.
- Also wanted the promotional feature to work more flexible than what CloudCraze provides
- Needed a solution for the surgical buyer who knows what products he wants and wants to order quickly.
- Needed the customer reviews and ratings based on the purchase and/or on the product.
- No visibility to the customer about In Stock v Not In Stock until after order is placed.
- Missing customer reorders and having abandoned carts.
- Lack of marketing to reach out to potential customers.
Challenges
Solution
- We created a work around to have the promotional code work for the custom pdp.
- We also extended the standard cloudcraze package classes to accommodate more flexible promotions as per client needs
- Worked on a feature for Mini cart where the user can directly add the product sku or name and relevant quantity and checkout.
- Added Ratings & Reviews for the order once fulfilled via custom page.
- Custom inventory management system In Stock v Not In Stock feature helped keep the B2B store user friendly and transparent real time.
- Pardot to Salesforce Automated Email enabled to gain back the customer from Past order history and abandoned carts.
Benefits / Highlights
- The long running issue for promotional code was resolved resulting in retention of customers.
- Motion plus started getting the feedback about the Order fulfillment and Products helping business in taking crucial decisions.
- Helped Motion plus not to get loaded to revamp the whole promotional feature. Instead fix existing ones with optimized efforts.
- Pardot helped Motion plus process the live traffic, Past order and many other parameters to run campaigns and get repeat orders and retain customers.
- Your solution was very helpful and exactly what I needed. I was already able to correct this issue and have production working correctly now.
