Salesforce
SMS.do

Name: Salesforce SMS.do
Brand: Techila Global Services

Native Salesforce messaging built for customer engagement, automated communication, and real-time conversations.

Send SMS to your leads, contacts, and accounts directly from your Salesforce org with ease and efficiency. SMS.do enables you to stay connected with customers and prospects by sending SMS and MMS messages from your Salesforce instance in just a few clicks. Since Salesforce does not offer a built-in tool for text messaging, SMS.do bridges this gap by allowing sales reps to send personalized messages directly from Salesforce data instead of relying on mobile phones or external tools. It also supports sending SMS notifications across Salesforce objects such as leads, contacts, accounts, and custom objects, helping you run effective SMS marketing campaigns for announcements, follow-ups, and important customer alerts while streamlining your overall communication process.

800+

Projects Completed

95%

Client Satisfaction

50+

Team Members

24 / 7

Support Available

[ At a glance ]

Product: LendingXL · v4.2 (Apr 2026)
Provider: Techila Global Services · Salesforce Summit Partner
Built on: Salesforce
Time to go-live: 8 weeks (typical), per Summit-architect-led delivery
Built for: Sales · Support · Customer Engagement
Jurisdictions: UK · CH · SG · HK · US (FCA, MiFID II, FINRA-aligned)
Deployments: 24 enterprise deployments live · 4.9/5 AppExchange rating
Pricing model: Per-advisor, per-month subscription · annual commit

product shot · LendingXL

[ The problem ]

Transform Your Business with Smarter Messaging.

Salesforce SMS.do helps organizations streamline communication by bringing customer messaging directly into Salesforce workflows. Businesses can engage leads faster, automate notifications, improve service responsiveness, and maintain complete conversation visibility within one connected platform.

The solution supports scalable messaging operations while integrating seamlessly with Salesforce objects, automation tools, reporting systems, and customer engagement processes. Teams can personalize communication, monitor responses, and create better customer experiences without switching platforms.

[ Features ]

Features of Salesforce SMS.do

We follow a strategic approach to Salesforce SMS.do implementation that ensures seamless deployment, streamlined communication workflows, and measurable customer engagement outcomes. Our proven methodology combines Salesforce best practices with scalable messaging solutions tailored to your business communication needs.

/01

Requirements Analysis

We analyze your communication workflows, customer engagement processes, compliance requirements, and Salesforce architecture to define the ideal messaging strategy.

/02

Solution Design

Our experts configure SMS templates, automation rules, conversation flows, user permissions, and integration architecture tailored to your operations.

/03

Development & Testing

We implement Salesforce-native messaging capabilities, validate delivery workflows, test automations, and ensure secure communication processes.

/04

Deployment & Training

We deploy the solution with minimal disruption and train sales, marketing, and support teams on messaging operations and campaign management.

/05

Support & Optimization

Our team continuously monitors platform performance, optimizes workflows, improves engagement strategies, and supports future enhancements.

“SMS.do helped us centralize customer communication inside Salesforce. Our teams now respond faster, automate outreach efficiently, and maintain complete visibility across every interaction.”

— CUSTOMER SUCCESS TEAM — ENTERPRISE CLIENT

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