Challenges

  • Struggling to manage multiple pricebooks for Ecommerce store and CRM needs. 
  • Needed the ability to provide tier based discounting for customers. 
  • Ability to manipulate cart items based on customers and pricebooks 

Solution

  • Create Salesforce B2B Commerce Store front with customizations to accommodate below – 
  • Setup new and renewal products so that products can be purchased based on requirement 
  • Configure quote to order in custom way for ease of backend ordering process 
  • Accommodated Product Variations feature to Accommodate the need of selling new and old versions of same products with different prices. 
  • Email notifications as soon as contract is created or renewed for buyer and sales rep 
  • Custom backend order process from streamline ordering 

Integration with ERP for managing the orders and tracking information