Salesforce payment
gateway integration
Take payments, track transactions and match them to invoices from Salesforce, through gateways such as Razorpay and PayU.
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A Salesforce payment gateway integration lets teams collect payments and see their status inside Salesforce. Salesforce Payments, Salesforce's own service, works through Stripe, Adyen or PayPal and isn't available to customers contracting with Salesforce in Brazil, India or Japan. Techila's app connects gateways such as Razorpay and PayU to Salesforce for payment links, transaction tracking and reconciliation.
The practice
Payments where your invoices already live
Salesforce Payment Gateway is a Techila app that connects Salesforce to a payment gateway. Teams can process payments, manage invoices and billing, and track transactions without leaving the CRM. Techila has built connectors for Razorpay and PayU: users issue payment links from Salesforce, accept UPI and card payments through Razorpay, follow payment status, and reconcile collections against invoices and opportunities.
Does Salesforce have its own payment gateway?
Salesforce Payments is Salesforce's native payment service. Salesforce Help says payment methods, countries and currencies depend on the gateway, Stripe, Adyen or PayPal, and that Pay Now payment links can be attached to Salesforce records. It also says Salesforce Payments isn't available to customers contracting with Salesforce and based in Brazil, India or Japan.
| Question | Salesforce Payments | Salesforce Payment Gateway app |
|---|---|---|
| Which gateways? | Stripe, Adyen or PayPal | Gateways such as Razorpay and PayU |
| Payment links? | Pay Now links attached to records | Payment links issued from Salesforce records |
| Payment methods | Depend on the gateway | UPI and card payments through Razorpay |
| Reconciliation | In B2B Commerce, an invoice number or order ID can be passed to the gateway | Collections matched to invoices and opportunities |
| Brazil, India, Japan contracts | Not available | Ask us for your gateway and country |
If your business already uses Razorpay or PayU, or contracts with Salesforce in India, the app lets you keep that gateway and still work from Salesforce.
How does a payment flow through Salesforce?
The steps below follow a single payment from the Salesforce record to a reconciled invoice.
From invoice to reconciled payment
- Issue a payment linkFrom the invoice or opportunity in Salesforce.
- Customer paysThrough the gateway, for example by UPI or card on Razorpay.
- Status returns to SalesforceThe transaction shows on the record.
- Payment is reconciledMatched against the invoice or opportunity.
Capabilities
What does the payment gateway app do?
Each capability ships as part of the managed package and is configured to your process.
Delivery process
How do you get started?
We don't run a program past a gate it hasn't earned. Each phase ends with a board-visible artifact — not a status deck.
FAQ
Salesforce payment gateway questions.
What finance and sales operations teams ask first.
Salesforce Payments works through Stripe, Adyen or PayPal. Techila's app connects other gateways, including Razorpay and PayU, so teams can issue payment links and track payments from Salesforce.
Salesforce Help says Salesforce Payments isn't available to customers contracting with Salesforce and based in Brazil, India or Japan. A gateway integration such as Razorpay or PayU is the usual route there.
Yes. The Razorpay and PayU connectors reconcile collections against invoices and opportunities in Salesforce.
We did not find an AppExchange listing for it when this page was reviewed. Ask us how it is installed in your org.
Pricing is on request. It depends on your Salesforce edition, the number of users and how much setup your workflows need. Contact Techila for a quote.
Sources
Last reviewed:
- Salesforce Help, Salesforce Payments (read 10 November 2026)
- Salesforce Help, Pay Now payment links (read 10 November 2026)
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